Average billing causes uproar
Fri, 11/16/2018 - 3:11pm
City blames billing clerk
RITA COOK
FERRIS – A water billing clerk at the City of Ferris was forced to resign recently when someone had to take the blame for inaccurate water billing.
It is a problem going on for some time, and in a press release last week by the city it was noted the city has been struggling with complaints about inaccurate water bills for several months.
“We were receiving complaints every month, could see why our customers were complaining, and would adjust their bills, but we couldn’t figure out how the problem occurred in the first place,” said Ferris City Manager Bill Jordan.
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